Adult services

Campaigners score West Norwood’s shops on service for disabled people.

As the Paralympics kick off, a group of disability campaigners supported by Lambeth Council will hit the high streets to survey how Lambeth’s shops really score for disabled people. Do you want to get involved?

Campaigners from Lambeth’s Learning Disability Partnership and local services have teamed up with Leonard Cheshire Disability to conduct a ‘mystery shop’ of West Norwood’s stores.

The 40-strong band of shoppers will hit the high street from 11am-2.30pm on Thursday 30th August. Their aim is to create a star-rated accessibility map of the area, to let the public know whether West Norwood’s shops score gold, silver… or a wooden spoon.

Campaigners using the Action for Access easy read survey will assess how easy it is to move around the site, how clear the signs and information are and how welcoming and friendly the staff are.

Lambeth Learning Disability Partnership is looking for people with a learning disability to become mystery shoppers for the day. Do you, or anyone you know, want to get involved?

Campaigner and Co-Chair of the Partnership Board Richard Keagan-Bull comments: “We are campaigning to make life easier for people with learning disabilities, so people can get around and use shops and businesses.

Our Action for Access Day will help us rate how welcome people feel in the different businesses.

Keagan-Bull, who also leads the Lambeth Forum for People with a Learning Disability comments: “We want services to use the surveys to help improve the local shops and let other people know which places are accessible and welcoming.”

Councillor Jane Pickard, the Co-chair of Lambeth Learning Disability Partnership, said:

“As more people with a learning disability are encouraged to access their local communities, it is important that shops and businesses give some consideration as to how they can make sure they are as welcoming and accommodating as possible.

As the Paralympics starts it seems a good time to think a bit more about the needs of disabled people so that’s why we have launched this campaign now.”

If you want to get involved, contact Georgie Jones-Conaghan at Lambeth Council on 0207 926 4684 or gjonesconaghan@lambeth.gov.uk. Or Jane Abraham the User Involvement Worker for the Learning Disability Partnership on 07974564235

Media enquiries

For further information and interview requests please contact Natalia Kannas in Leonard Cheshire Disability’s press office on 020 3242 0389 or email natalia.kannas@LCDisability.org. Out of office 07903 949 388.

Notes to the editors:

Leonard Cheshire Disability supports thousands of disabled people in the UK and works in more than 50 countries. We campaign for change and provide innovative services that give disabled people the opportunity to live life their way. Visit www.LCDisability.org



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