Housing pledge gives residents a louder voice

AN INNOVATIVE charter that will empower residents to hold their social housing associations to account and ensure standards are consistent across the borough has been launched in Lambeth.

The Lambeth Social Housing Charter has been created as part of Lambeth Council’s innovative cooperative council model and enables residents to get more involved in developing social housing policies.

Senior representatives from housing association partners joined Cabinet Members at Lambeth Council to sign up to the charter at an event at Lambeth Town Hall on Wednesday, June 20.

Councillor Lib Peck, Cabinet Member for Strategic Housing and Regeneration, said: “We expect all social landlords who have properties in the borough to be providing high quality services and consistency in standards and we want to help all our partners learn from each other in improving their services.

“We need to be working very closely with housing associations as they are responsible for managing nearly half the social housing in Lambeth and are key to delivering the new social housing that is desperately needed.

“This charter not only strengthens that partnership, but also means we can ensure the quality of housing management once these homes are provided.

“This charter is about providing tenants with a louder voice in what they expect from housing associations and the council.”

Sarah Mbatha, Regional Director, FamilyMosaic, added: “The Social Housing Charter is a document to be welcomed as it sets out for the first time, the goals and standards that are shared by Lambeth Council and Registered Social Landlords.

“Achievement of these goals will only be possible by working together and signing up to this document is an important signal of that intent.”

The charter sets out the management expectations and standards of any social landlord operating in Lambeth.

It will ensure that tenants can influence decisions that affect their neighbourhoods and make them safer and more secure and give them a greater opportunity to be involved in a wide range of housing policies including squatting, illegal subletting, anti-social behaviour, and promoting energy efficiency through local representative groups or as members of a board within their housing associations.



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