Finance and money, Transport and streets, Uncategorised

No more queues to renew parking permits, as renewal applications go online

Lambeth Council is taking the hassle out of applying for a parking permit by making the process available online. From this month, drivers will no longer need to come into the council offices to apply for a new residential parking permit, but will be able to renew their permit at the click of a button via the council website.

Councillor Lorna Campbell, Cabinet Member for Environment and Sustainability, said:

“We are determined to make our residents’ dealings with the council more straightforward by busting unnecessary bureaucracy and red tape.

“People have busy lives and don’t want to waste their precious spare time waiting in queues to renew parking permits. We’ve been listening to our customers and these simple but important changes will make life easier for our residents.”

Residents will simply need to visit the website at  www.lambeth.gov.uk/renewparkingpermit

The online service will be available 24 hours a day, 7 days a week, so people can apply at a time that suits them, and the permit will be posted to the customer within 5 working days.

People whose parking permit is about to expire will continue to receive a reminder letter a month before their permit is due to expire. Lambeth has also introduced postal permit applications too meaning there is more choice than ever to apply for a permit. This will include instructions on how to renew online using a unique online code.

The move to an online system and the greater flexibility it brings means that the council is able to close the Parking Shop in Kennington Road, Kennington, saving at least £100,000 a year in running costs, money that can be better invested in protecting services.

For those who still prefer to deal face to face parking permits can continue to be applied for and renewed at the council’s customer centres in Brixton and Streatham.



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